Patients who are identified for admission are entered into the MedMaestro medication reconciliation process. An experienced pharmacy technician remotely reviews their chart and then arrives at the bedside via the robotic telepresence device. The pharm tech talks to the patient, family/friends, captures images of any medication lists or bottles via the high-resolution camera and then aggregates and verifies that data.
Our pharmacy technician will contact external pharmacies, national databases, relatives, and physician offices to build the "Best Possible Medication History."
This data is rigorously checked, cross-referenced, and then documented into the electronic health record. Any key findings are communicated face-to-face to the care team.